Coronavirus Update

 

Before your appointment:

We continue to work within Government guidelines and we would ask that you contact the practice if:

  1. You have:
  • High temperature or fever
  • new continuous cough
  • loss or alteration of taste or smell
  1. You have had a confirmed diagnosis of COVID-19 in the last 10 days.
When we recommenced seeing patients in June 2020, after the first national lockdown, we were already working to the highest level of infection control that is and always has been part of the very nature of what we do.  We additionally embraced all new measures advised, invested in PPE and equipment to increase this even further and resultingly, were able to continue seeing and treating you in the safest of environments, as you should expect.

We would just like to continue to reassure you that while infection rates may fluctuate and new Covid 19 variants emerge, all of the above and the commitment of our excellent team of nurses, receptionists, dentists, hygienists, orthodontists and therapists mean we can continue to see you for both emergency and routine care. If you wish to speak with one of our clinicians prior to your appointment for further reassurance this can be arranged.  The phone lines generally are extremely busy but there is the option to email the practice with any queries which you might find more convenient.

We look forward to seeing you at the practice when you come for your next visit.

On the day of your appointment:

For your absolute safety, once you are in the practice, we will ask you again if you have any further symptoms of COVID-19. We may need to reschedule your appointment for the safety of our team if you do but we will give you a new appointment when your ‘self-isolation’ has ended.

Once in the practice we will invite you to sanitise your hands. You will be signposted at this stage to read ‘consent for treatment’ information that your clinician will check through in surgery.

When you see your dentist or hygienist for your appointment, they will go through your medical history and carry out an ‘on the day’ risk assessment and consent process. Whilst it will seem like there are many questions, we are obliged to do this for your safety and for the purpose of recording that all due processes have been followed.

When your treatment is completed you will be able to complete contactless payment and use a hand sanitiser before safely leaving the building. If you require further appointments, this may be possible to book if reception has availability but if not, one of our team will contact you to arrange this and answer any questions that you may have about your appointment.

We know that you have a choice when it comes to choosing your dental practice and we at Bloxham Dental Practice, Bloxham Dental@ Banbury and Banbury Orthodontics would like to say thank you for continuing to chose us, it is our absolute pleasure to be able to welcome you back into our practices.